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Last Updated: November 15, 2025

Privacy Policy

Your privacy is important to us. This policy explains how E-Card Express collects, uses, and protects your personal information when you use our services.

Introduction

Welcome to E-Card Express. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at privacy@ecardexpress.com.

This privacy policy applies to all information collected through our website, mobile applications, and any related services (collectively, the "Services").

Information We Collect

We collect personal information that you voluntarily provide to us when you register for our Services, express an interest in obtaining information about us or our Services, or otherwise contact us.

Data Type Purpose of Collection Examples
Personal Information Account creation and service delivery Name, email, phone number
Payment Information Processing transactions Credit card details, billing address
Usage Data Improving our services Browser type, pages visited, time spent
Content Data Delivering personalized e-cards Card designs, messages, recipient info

How We Use Your Information

We use your personal information for these purposes in reliance on our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

  • To provide and maintain our Services: Including to monitor the usage of our Services.
  • To manage your account: To manage your registration as a user of our Services.
  • For contract performance: To fulfill and manage your orders, payments, and other transactions.
  • To contact you: To send you updates, security alerts, and support messages.
  • To improve our Services: To develop new products, services, features, and functionality.
  • For marketing and promotions: With your consent, to send you promotional materials.

Data Sharing and Disclosure

We may share your information in the following situations:

We do not sell your personal information to third parties.

  • With Service Providers: We may share your data with third-party vendors who perform services for us.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.
  • With Your Consent: We may disclose your information for any other purpose with your consent.
  • Legal Requirements: To comply with applicable law or respond to valid legal processes.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Some of the security measures we implement include:

  • SSL/TLS encryption for data transmission
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Data encryption at rest for sensitive information
  • Regular employee security training

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You can request copies of your personal data.
  • Right to Rectification: You can request that we correct any information you believe is inaccurate.
  • Right to Erasure: You can request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data.
  • Right to Data Portability: You can request that we transfer the data we have collected to another organization.
  • Right to Object: You can object to our processing of your personal data.

To exercise these rights, please contact us using the information in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

We use both session and persistent cookies for the purposes set out below:

  • Essential Cookies: Necessary for the website to function properly
  • Preference Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to track visitors across websites to display relevant ads

Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Policy Updates

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

When we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

Questions About Our Privacy Policy?

If you have questions or comments about this privacy policy, or if you want to exercise your privacy rights, please don't hesitate to contact our privacy team.

Contact Our Privacy Team